Shipping policy

Shipping Policy
Last Updated: April 5, 2026

Free Standard Shipping

We offer free standard shipping on all orders within the contiguous United States. No minimum order required.

Processing Time

All orders are processed within 1–2 business days (Monday–Friday, excluding federal holidays). Orders placed on weekends or holidays will be processed the next business day.

Estimated Delivery Time

Standard Shipping (US): 3–7 business days

Delivery times are estimates and begin from the date of shipment, not the date of order. Actual delivery times may vary due to carrier delays, weather conditions, or other factors beyond our control.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. Address changes cannot be guaranteed once an order has been placed.

Lost or Stolen Packages

If your tracking shows "delivered" but you have not received your package, please:
1. Check with neighbors and building management
2. Contact your local post office or carrier
3. Email us at support@bludogie.com if the issue is unresolved

We are not responsible for packages confirmed as delivered by the carrier.

Damaged in Transit

If your order arrives damaged, please contact us within 30 days of delivery with photos of the damage. We will arrange a replacement or refund per our Refund Policy.

International Shipping

International shipping may be available to select countries. Rates and delivery times are calculated at checkout. International customers are responsible for any applicable customs duties, taxes, or import fees. We are not responsible for delays caused by customs processing.

Contact Us

Email: support@bludogie.com | Response time: 1–2 business days